Privacy policy
Introduction
Lutece Fine Woodworking, LLC (« Company, » « we, » « our, » or « us ») is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing our website or using our services, you agree to this Privacy Policy.
Information We Collect
We may collect personal information from you when you voluntarily provide it, including but not limited to:
- Contact Information: Name, email address, phone number, mailing address.
- Transaction Information: Payment details, billing information, and purchase history.
- Technical Information: IP address, browser type, device information, and website usage data.
How We Use Your Information
The information we collect may be used for the following purposes:
- Providing Services: To process orders, provide custom woodworking services, and communicate with you regarding your project.
- Customer Support: To respond to your inquiries and provide support.
- Marketing and Communications: To send you newsletters, promotional materials, and updates about our services (with your consent).
- Improving Our Website: To analyze and enhance the functionality, performance, and security of our website.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:
- Service Providers: We may share information with trusted service providers who assist us in operating our business, such as payment processors and shipping companies. These third parties are obligated to keep your information confidential and secure.
- Legal Requirements: We may disclose your information if required by law, court order, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: Unsubscribe from our marketing communications at any time by following the instructions in the emails or contacting us directly.
Cookies
Our website uses cookies to enhance user experience and collect information about website traffic and usage. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, disabling cookies may limit the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate action to remove the data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website or services after changes are made will signify your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Lutece Fine Woodworking, LLC
9815 Beck circle Austin TX 78758
Email: [email protected]
Phone: 512-826-9616
