Terms and conditions

Introduction

Welcome to Lutece Fine Woodworking, LLC. These Terms and Conditions outline the rules and regulations for the use of our services and website. By accessing or using our services, you agree to comply with and be bound by these Terms. If you disagree with any part of the terms, you may not use our services.

 

Definitions

     

      • « Company » refers to Lutece Fine Woodworking, LLC, a Texas-based limited liability company.

      • « Client » refers to the individual or entity using the services provided by Lutece Fine Woodworking, LLC.

      • « Services » refers to custom woodworking, furniture design, consultation, and any other offerings provided by the Company.

    Custom Work Agreement

    By commissioning custom woodworking or design services, the Client agrees to the following:

       

        • All projects will be outlined in a formal agreement, including design, materials, pricing, and completion timeframes.

        • Once a design is approved, any requested changes may result in additional costs and an extension of the project timeline.

        • A non-refundable deposit of fifty percent of the project cost is required before work begins. The remaining balance will be due upon completion.

      Payment Terms

         

          • Payments must be made as outlined in the invoice or agreement. Failure to make timely payments may result in delays or suspension of work.

          • Payments can be made by cash, check, or bank transfer. Any returned payments will be subject to additional fees.

          • Late payments are subject to a ten percent late fee for every month beyond the due date.

        Project Timelines

           

            • The Company will make every effort to complete projects within the agreed timeline. However, delays due to unforeseen circumstances, such as material shortages or natural events, may occur. In such cases, the Client will be notified, and the timeline will be adjusted accordingly.

            • The Company is not responsible for delays caused by the Client’s failure to provide necessary approvals, information, or timely payments.

          Materials and Craftsmanship

             

              • All materials used are of high quality and sourced with care. The Company ensures that all products are crafted to the highest standards, using traditional and modern woodworking techniques.

              • Due to the natural characteristics of wood, slight variations in color, grain, and finish may occur and are not considered defects.

            Warranty and Repairs

               

                • The Company offers a one year warranty on all custom woodwork against defects in craftsmanship. This warranty does not cover damage caused by misuse, neglect, or environmental factors (e.g., extreme humidity or temperature changes).

                • Repairs outside of the warranty period or for damage not covered by the warranty will be subject to additional fees.

              Returns and Cancellations

                 

                  • Due to the custom nature of our work, all sales are final. Once a project has begun, it cannot be canceled without forfeiture of the deposit.

                  • In the event of a material defect or error on the Company’s part, the Company will, at its discretion, repair or replace the item at no additional cost to the Client.

                Intellectual Property

                   

                    • All designs, sketches, plans, and concepts developed by Lutece Fine Woodworking, LLC remain the intellectual property of the Company. The Client may not reproduce, distribute, or use these designs for any purpose without written permission.

                  Liability and Indemnification

                     

                      • Lutece Fine Woodworking, LLC is not liable for any indirect, incidental, or consequential damages that arise from the use or inability to use our products or services.

                      • The Client agrees to indemnify and hold harmless the Company and its employees from any claims, damages, or liabilities that may arise from the use of our products or services.

                    Governing Law

                    These Terms and Conditions are governed by the laws of the State of Texas. Any disputes arising out of or relating to these terms or the use of our services will be resolved in the courts of Texas.

                    Amendments

                    The Company reserves the right to update or modify these Terms and Conditions at any time without prior notice. Clients will be notified of significant changes via email or updates on our website.

                    By engaging with Lutece Fine Woodworking, LLC, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.

                    Contact Information

                    For questions or concerns about these Terms and Conditions, please contact us at:
                    Lutece Fine Woodworking, LLC
                    Email: [email protected]
                    Phone: 512-826-9616